Keeps cutting out when playing Please ensure the speaker is within the operating range and there are no obstacles between the speaker and the device
Not able to connect to your device 1. Restart the speaker and try again
Not able to play the music in Micro SD card 1. Please ensure the format of the Micro SD card is FAT32. It only supports FAT32 Micro SD card 2. Please ensure the formats of the music files are APE, FLAC, WAV, WMA or MP3
No sound when playing 1. Please adjust the volume of the speaker 2. Please adjust the volume of your device 3. Please check if the speaker is paused