1. When is the shipment? - Spot, we will ship the item within 48 hours. The shipping status can then be queried. (except for special circumstances,) 2. What packaging is used for the item? - Each item is individually packaged. 3. When can I get the item? - It usually takes 7 to 15 days to arrive (may be longer during the holidays) 4. What if I find that the item is damaged or missing? - If the quantity is wrong or the item is damaged, please do not complete the order, please contact us first. We will provide you with the best solution. 5. What if the earrings are bent? - Silver needles may bend during long-term delivery. Plea se gently straighten it by hand. 6. Jewelry maintenance - Avoid contact with chemicals in order to maintain the latest state for a long time. Please do not wear when bathing, swimming, etc. Please use alcohol pad to clean when sweating. Please do not wear jewelry when you sleep. Please save in a dry box.